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Frequently Asked Questions

Find answers about Arvo Haircare, choosing products, shopping and packaging.

 

Have a question about your hair or an order? Ask our team.

Brand & Ingredients
Is Arvo Haircare Australian made?

Yes. Arvo Haircare is an Australian-owned haircare brand founded in Brisbane, and Arvo haircare products are certified Australian Made. You can verify the certification through Arvo Haircare's listing on the Australian Made website.

 

Is Arvo Haircare vegan and cruelty-free?

Yes. Arvo Haircare products use vegan formulas and are cruelty-free.

 

Are Arvo Haircare products sulphate-free and paraben-free?

Yes. Arvo Haircare products are formulated without sulphates and parabens. Check the individual Arvo product page and the product label for the complete ingredient list.

 

Does Arvo Haircare use organic ingredients?

Yes. Arvo Haircare uses selected certified organic ingredients in its formulas. You’ll find the full ingredient list on each product’s page, so you can see what’s in the products you choose.

Choosing & Using Arvo Haircare
How do I choose the right Arvo haircare products for my hair?

Start with what your hair needs: the Arvo Hydrating haircare range for moisture and softness, the Arvo Bond Rescue haircare range for repair and strengthening, Arvo Blonde Shampoo for toning, or the Arvo Styling range for your preferred finish. You can alternate the Arvo Hydrating and Arvo Bond Rescue ranges as needed rather than sticking to one.

 

Where can I find ingredients and directions for Arvo haircare products?

Open the relevant Arvo haircare product's shop page and look for Ingredients and How to use. Also check the label on the product you receive, particularly if you are avoiding a specific ingredient.

 

Can I use Arvo haircare products with hair extensions or a keratin treatment?

Check the individual Arvo haircare product information and your stylist's or extension supplier's aftercare instructions. Different salon treatments and hair-extension attachments have different requirements.

Shopping & Delivery
Can I buy Arvo Haircare products if I am not a hairdresser?

Yes. Everyone can buy Arvo Haircare products through the Arvo online store. Salon professionals can visit the Arvo Salon Prosite or contact the Arvo team about becoming a stockist.

 

Where can I find Arvo Haircare delivery and returns information?

Visit Arvo Haircare’s Shipping & Returns page for current delivery charges, dispatch information and help with damaged, incorrect or missing items. Contact hello@arvohaircare.com if you need help with an Arvo order.

Packaging
Is Arvo Haircare packaging recyclable?

Arvo Haircare bottles use recycled plastic. Check the packaging and your local recycling scheme for disposal instructions, including whether caps and pumps need to be separated. Recycling acceptance varies by location and component.

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